
Why Emergency Rekey After a Break-In Is the Right First Call
When a forced entry occurs, the instinct is often to buy a new deadbolt at the hardware store and swap it yourself. That approach has two problems. First, a door that has been kicked or pried may have a compromised frame, strike plate, or mortise pocket — installing a fresh lock in a damaged housing gives you a false sense of security. Second, standard big-box deadbolts are frequently low-grade cylinders that an experienced burglar can defeat in seconds. A professional emergency rekey after a break-in means a skilled technician inspects the entire door assembly, replaces or re-pins the cylinder to a new key code, and flags any frame or hardware damage that needs addressing before you lock up for the night.
Rekeying works by replacing the internal driver pins inside the lock cylinder so that only a newly cut key will operate it. Every old key — including any the burglar may have copied or taken — instantly becomes useless. For mortise lock setups common in older Caldwell homes and storefronts, this process is more involved than a simple knob lock rekey: the mortise lock body sits inside a routed pocket in the door edge, and the cylinder must be extracted, re-pinned or swapped, and correctly re-timed with the case. Our technicians carry mortise lock cylinders, spare cases, and tailpiece hardware for the most common makes so we can complete the job on the spot.

